help command + limit users on amount of tickets

src/commands/admin/create-ticket-system.ts

@@ -9,8 +9,9 @@ import {
     GuildTextThreadCreateOptions,
     MessageCreateOptions,
     Role,
-    roleMention, ThreadChannel,
-    userMention
+    roleMention,
+    ThreadChannel,
+    userMention,
 } from 'discord.js'
 
 import { db, DBTableEnum } from '../../db'
@@ -25,6 +26,8 @@ import {
 } from '../../utils'
 import { logger } from '../../lib'
 
+type Ticket = { user: string; channel: string }
+
 @Discord()
 export class CreateTicketSystem {
     @Slash({
@@ -124,15 +127,15 @@ export class CreateTicketSystem {
             return
         }
 
-        // prevent creating ticket for users with 3 or more tickets
-        const allThreads = await interaction.channel.threads.fetch()
-        const ownedThreads = allThreads.threads.reduce((total, thread) => {
-            if (thread.ownerId === interaction.user.id && (!thread.archived || !thread.locked)) total += 1
-            return total
-        }, 0)
-        if (ownedThreads >= 3 && interaction.user.id !== interaction.guild.ownerId) {
-            logger.action('Denied ticket creation', `User: ${interaction.user.username}(${interaction.user.id})\nActive tickets: ${ownedThreads}`)
-            await interaction.editReply('❌ You already have too many tickets')
+        const hasOpenedTicket = await db
+            .get<Ticket[]>(DBTableEnum.TICKET_OWNERS)
+            .then(r =>
+                Array.isArray(r)
+                    ? !!r.find(ticket => ticket.user === interaction.user.id)
+                    : false,
+            )
+        if (hasOpenedTicket) {
+            await interaction.editReply(`❌ You already have an active ticket`)
             return
         }
 
@@ -143,7 +146,7 @@ export class CreateTicketSystem {
             // create ticket channel
             const threadChannelSettings: GuildTextThreadCreateOptions<AllowedThreadTypeForTextChannel> =
                 {
-                    name: `${interaction.user.username}-${(new Date).toLocaleDateString().replaceAll('/', '-')}`,
+                    name: `${interaction.user.username}-${new Date().toLocaleDateString().replaceAll('/', '-')}`,
                     type: ChannelType.PrivateThread,
                     invitable: false,
                 }
@@ -155,6 +158,22 @@ export class CreateTicketSystem {
             return
         }
 
+        await db
+            .push<Ticket>(DBTableEnum.TICKET_OWNERS, {
+                user: interaction.user.id,
+                channel: threadChannel.id,
+            })
+            .then(() => {
+                logger.database(
+                    'Updated active tickets',
+                    `Added User: ${interaction.user.id}\n Channel: ${threadChannel.id}`,
+                )
+            })
+        logger.database(
+            'Updated active tickets',
+            `Removed channel ${interaction.channel.id}`,
+        )
+
         // welcoming message in ticket
         const threadChannelMessage: MessageCreateOptions = {
             content: `${userMention(interaction.user.id)} ${roleMention(ticketRole)}`,
@@ -186,7 +205,10 @@ export class CreateTicketSystem {
         await threadChannel.members.add(user)
         await threadChannel.members.add(owner)
 
-        logger.action('Created ticket', `User: ${user.user.username}(${user.id})\nChannel: ${threadChannel.name}(${threadChannel.id})`)
+        logger.action(
+            'Created ticket',
+            `User: ${user.user.username}(${user.id})\nChannel: ${threadChannel.name}(${threadChannel.id})`,
+        )
 
         // close interaction
         await interaction.editReply({
@@ -203,7 +225,10 @@ export class CreateTicketSystem {
     async closeBtn(interaction: ButtonInteraction): Promise<void> {
         await interaction.deferReply()
 
-        logger.action('Ticket close attempt', `User: ${interaction.user.username}(${interaction.user.id})\nChannel: ${interaction.channel?.id}`)
+        logger.action(
+            'Ticket close attempt',
+            `User: ${interaction.user.username}(${interaction.user.id})\nChannel: ${interaction.channel?.id}`,
+        )
 
         if (!interaction.channel || !interaction.guild) {
             await interaction.editReply('❌ Ticket channel does not exist')
@@ -216,18 +241,42 @@ export class CreateTicketSystem {
         await interaction.editReply('Closing ticket..')
 
         try {
-            // remove ticket owner if exists
-            const ticketOwner = interaction.channel.ownerId ? await interaction.guild.members.fetch(interaction.channel.ownerId) : null
-            ticketOwner ? await interaction.channel.members.remove(ticketOwner) : null
-
             // lock + archive thread
-            await interaction.channel.setLocked(true, `Locked by ${userMention(interaction.user.id)}(${interaction.user.id})`)
-            await interaction.channel.setArchived(true, `Archived by ${userMention(interaction.user.id)}(${interaction.user.id})`)
+            await interaction.channel.setLocked(
+                true,
+                `Locked by ${userMention(interaction.user.id)}(${interaction.user.id})`,
+            )
+            await interaction.channel.setArchived(
+                true,
+                `Archived by ${userMention(interaction.user.id)}(${interaction.user.id})`,
+            )
         } catch (e) {
             logger.error('Closing ticket', e)
             return
         }
 
-        logger.action('Ticket close attempt successful', `User: ${interaction.user.username}(${interaction.user.id})\nChannel: ${interaction.channel?.id}`)
+        const tickets = await db.get<Ticket[]>(DBTableEnum.TICKET_OWNERS)
+        if (tickets) {
+            const res = tickets.reduce<Ticket[]>((res, ticket) => {
+                if (
+                    interaction.channel &&
+                    ticket.channel === interaction.channel.id
+                ) {
+                    res.push(ticket)
+                }
+                return res
+            }, [])
+            await db.set(DBTableEnum.TICKET_OWNERS, res).then(() => {
+                logger.database(
+                    'Updated active tickets',
+                    `Removed channel ${interaction.channel?.id}`,
+                )
+            })
+        }
+
+        logger.action(
+            'Ticket close attempt successful',
+            `User: ${interaction.user.username}(${interaction.user.id})\nChannel: ${interaction.channel?.id}`,
+        )
     }
 }

src/commands/admin/help.ts

@@ -0,0 +1,44 @@
+import { Discord, Slash } from 'discordx'
+import { CommandInteraction, EmbedBuilder } from 'discord.js'
+
+@Discord()
+export class Payments {
+    @Slash({
+        name: 'payments',
+        description: 'See available payments',
+        defaultMemberPermissions: 'Administrator',
+    })
+    async payments(interaction: CommandInteraction) {
+        await interaction.deferReply({ ephemeral: true })
+
+        const embed = new EmbedBuilder().setTitle(`Commands`).setFields([
+            {
+                name: 'Users',
+                value: '```/feedback\n' + '/payments```',
+            },
+            {
+                name: 'Setters',
+                value:
+                    '```/set-banner-ticket\n' +
+                    '/set-banner-welcome\n' +
+                    '/set-feedback-channel\n' +
+                    '/set-portfolio-channel\n' +
+                    '/set-price-channel\n' +
+                    '/set-order-channel\n' +
+                    '/set-welcome-channel\n' +
+                    '/set-status\n```',
+            },
+            {
+                name: 'Admin',
+                value:
+                    '```/ping - потому что могу\n\n' +
+                    '/help - без понятия\n\n' +
+                    '/create-ticket-system - Создать систему тикетов отталкиваясь от текущего канала.\n' +
+                    'Требует /set-banner-ticket /set-prices-channel /set-status\n\n' +
+                    '/remove-active-ticket - удалить из базы все активные тикеты пользователя если что-то произошло и они не удалились при архивации тикета```',
+            },
+        ])
+
+        await interaction.editReply({ embeds: [embed] })
+    }
+}

src/commands/admin/remove-active-ticket.ts

@@ -0,0 +1,59 @@
+import { Discord, Slash, SlashChoice, SlashOption } from 'discordx'
+import {
+    ApplicationCommandOptionType,
+    CommandInteraction,
+    User,
+} from 'discord.js'
+
+import { db, DBTableEnum } from '../../db'
+import { logger } from '../../lib'
+import { feedbackEmbed } from '../../utils'
+
+type Ticket = {
+    user: string
+    channel: string
+}
+
+@Discord()
+export class RemoveActiveTicket {
+    @Slash({
+        name: 'remove-active-ticket',
+        description: 'Remove user from database in case of need',
+        defaultMemberPermissions: 'Administrator',
+    })
+    async feedback(
+        @SlashOption({
+            name: 'user',
+            description: 'User to be removed',
+            required: true,
+            type: ApplicationCommandOptionType.User,
+        })
+        user: User,
+        interaction: CommandInteraction,
+    ) {
+        await interaction.deferReply({ ephemeral: true })
+
+        const activeTickets = await db.get<Ticket[]>(DBTableEnum.TICKET_OWNERS)
+        if (!activeTickets || !activeTickets.length) {
+            await interaction.editReply('❌ No active tickets found for server')
+            return
+        }
+
+        const res = activeTickets.reduce<Ticket[]>((r, ticket) => {
+            if (ticket.user !== user.id) {
+                r.push(ticket)
+            }
+            return r
+        }, [])
+        await db
+            .set(DBTableEnum.TICKET_OWNERS, res)
+            .then(() =>
+                logger.database(
+                    DBTableEnum.TICKET_OWNERS,
+                    `Removed ${user.id}\nCaller: ${interaction.user.id}`,
+                ),
+            )
+
+        await interaction.editReply('✔️ User tickets cleared successfully')
+    }
+}

src/db.ts

@@ -18,4 +18,5 @@ export enum DBTableEnum {
     WORKLOAD_MESSAGE = 'WORKLOAD_MESSAGE',
     WORKLOAD_CHANNEL = 'WORKLOAD_CHANNEL',
     TICKET_ROLE = 'TICKET_ROLE',
+    TICKET_OWNERS = 'TICKET_OWNERS'
 }